FAQ
What types of foot care tools do you offer?
FeetC specializes in innovative foot care tools, including the Finishing Touch foot callus remover. Our products are designed to provide salon-quality results in the comfort of your home, ensuring smooth and healthy feet.
How does the Finishing Touch foot callus remover work?
The Finishing Touch foot callus remover utilizes an ergonomic design to effectively remove calluses while being gentle on the skin. It is engineered to deliver quick results, allowing users to achieve soft feet effortlessly.
Are your products safe for all skin types?
Yes, our foot care tools are designed to be safe for all skin types. However, it is advisable to follow the usage instructions provided with each product to ensure optimal results and minimize any potential skin irritation.
What is your return policy for foot care tools?
At FeetC, we offer a 30-day return policy for most products. To be eligible for a refund, items must be unused, unworn, and in their original packaging. Certain items, such as customized products and gift cards, are non-refundable.
How can I request a refund?
To request a refund, please email us at Feetceeuk@gmail.com with your order number and the reason for the return. We will provide you with detailed instructions for returning your item.
What should I do if my item is defective or damaged?
If you receive a defective or damaged item, please contact us immediately. We will provide a prepaid return shipping label and offer a full refund or replacement for the item.
How long does it take to process a refund?
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within 7-10 business days, although it may take additional time for the credit to appear on your account depending on your payment provider.
Do you offer exchanges for your products?
Currently, we do not offer direct exchanges. If you would like a different size, color, or product, please return your original item for a refund and place a new order.
How can I contact customer service for further inquiries?
If you have any questions or need assistance, please reach out to us at Feetceeuk@gmail.com. Our customer service team is available to help you with any inquiries you may have.